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Overlea drive

Hawarden, UK CH5 3HR

+44 1244 959692

contact@idaltu.com

Any questions?

LifeSciences Strategy

Do I have to choose only one platform?
No. Many Life Sciences organisations land on a hybrid model—what matters is defining rules of engagement: which content lives where, how it moves, and which controls apply.

Will this produce an implementation plan my teams can actually use?
Yes—this is designed to be execution-ready (architecture, roadmap, risk plan, operating model), not just advisory.

Can you support after the strategy?
Yes—iDaltu can implement, integrate, migrate, and provide managed support using the blueprint as the backbone.

1) What does iDaltu specialise in?

iDaltu specialises in Life Sciences Enterprise Content Management (ECM) across Documentum (OpenText), Veeva Vault, and Salesforce Life Sciences Cloud (LSC)—covering strategy, implementation, migration, integration, managed support, and continuous improvement.

2) Do you only work in Life Sciences?

Life Sciences is our primary focus for regulated-content delivery. We also support other highly regulated organisations where content governance, auditability, and security are essential.

3) What makes iDaltu different from other ECM service providers?

We combine:

  • platform expertise (Documentum, Vault, LSC),

  • integration-first delivery (end-to-end processes, not siloed tools),

  • a run-to-change support model (operate + optimise),

  • and optional miDocs acceleration for AI-enabled content operations.

4) Can you help us choose between Documentum, Veeva Vault, Salesforce LSC—or a hybrid model?

Yes. Our Life Sciences Platform Strategy service evaluates operating models and delivers an implementation-ready blueprint: target architecture, migration roadmap, integration plan, governance model, and risk controls.

5) Do we have to choose one platform?

Not necessarily. Many organisations adopt a hybrid model (e.g., Vault for regulated workflows, Documentum for enterprise repositories/archives, Salesforce LSC for engagement). The key is defining clear rules: what content lives where, how it moves, and what controls apply.

6) What implementation services do you provide?

We deliver end-to-end services including information architecture, configuration/extension, workflow design, integration engineering, test planning support, and go-live stabilisation for Documentum, Vault, and LSC-connected content journeys.

7) Can you modernise an existing Documentum estate?

Yes. We support upgrades, platform refactoring, performance tuning, security hardening, UI/UX improvements, integration modernisation, and roadmap-driven improvements to reduce operational friction and improve adoption.

8) Can you support Veeva Vault programmes?

Yes. We support Vault implementations and enhancements, integration design (API-led), governance and operating model uplift, and alignment of Vault workflows to regulated business processes.

9) Do you work on Salesforce LSC integrations for content-heavy workflows?

Yes. We design integration patterns that connect Salesforce LSC journeys to governed content sources (Documentum/Vault), ensuring content is usable inside CRM workflows without losing compliance controls.

10) How do you approach migrations in regulated environments?

We use a risk-managed approach that focuses on metadata integrity, permissions, lifecycle rules, and evidence of correctness. We plan phased cutovers, automate repeatable steps, and validate outcomes so business operations remain stable.

11) Can you consolidate multiple repositories?

Yes. We deliver consolidation strategies and execution to reduce duplication and fragmentation—creating a clearer operating model and lowering long-term cost and complexity.

12) Can you help decommission legacy archives?

Yes. We plan and execute decommissioning programmes with retention alignment, access requirements, audit expectations, and migration/archival controls.

13) Do you provide managed support after go-live?

Yes. We provide managed support across incident/problem/change, proactive monitoring, release planning support, runbooks/automation, and platform health reporting.

14) What is your “run-to-change” support model?

It means we don’t just keep the lights on—we systematically reduce recurring issues and improve the platform over time through structured optimisation, automation, and roadmap alignment.

15) Can you support integrations as well as the ECM platform?

Yes. We support the end-to-end ecosystem—content services, workflows, APIs, and upstream/downstream integration touchpoints—because many production issues occur at the boundaries, not inside the repository.

16) What is miDocs?

miDocs is iDaltu’s SaaS layer for AI-enabled content operations, such as metadata extraction, enrichment, controlled search/Q&A over approved content sources, secure sharing workflows, and automation accelerators.

17) Can we use AI safely in regulated content environments?

Yes—when it’s designed with controls. We implement governed AI patterns (approved sources, traceability, access controls, human-in-the-loop where needed, and audit-ready logging) so automation adds value without introducing uncontrolled risk.

18) Do you provide AI-based redaction and sensitive content handling?

Yes. We can implement redaction workflows and controlled distribution patterns to support secure external sharing and privacy-sensitive operations.

19) Can you support high-assurance security requirements?

Yes. For highly regulated environments, we can implement hardware-backed key protection (HSM/BYOK patterns), cryptographic separation of duties, and strict access/audit controls—especially important for sensitive content storage and controlled AI workflows.

20) Do you help with inspection readiness and audit expectations?

Yes. We design governance, operating model controls, and support processes to maintain inspection readiness—focusing on traceability, consistent execution, and controlled change.

21) What is your delivery model?

We typically operate with UK-led governance and architecture leadership, supported by scalable delivery capability—structured to maintain quality, continuity, and responsiveness.

22) How quickly can you start?

We can often start with a short discovery phase to align scope, risks, and outcomes—then move into delivery with an agreed plan and governance cadence.

23) How do you scope engagements?

We usually start with one of:

  • a strategy workshop / assessment,

  • a fixed-scope implementation phase,

  • a migration pilot,

  • or a managed support onboarding.

24) Do you provide a pilot or proof of concept?

Yes. We can run a focused pilot for migration, integration, AI extraction, or a specific use case—then scale based on measured outcomes.